Privacy Policy

Privacy Policy x1bet – Protection of Your Personal Data

X1bet takes the protection of every member's personal data seriously. This document clearly explains the types of information we collect, how it is used, and the steps we take to ensure it remains secure with us.

Last updated: January 2026
128-bit SSL Encryption
2FA Available
No Data Selling
User Controls
x1bet's Six Privacy Commitments to You

This is more than a legal document – it is our promise to every member about how we handle your data.

Always-On Encryption

All data transmitted between your device and x1bet's servers is protected with 128-bit SSL encryption. No third party can intercept that communication.

Data Not Sold

X1bet does not sell, rent, or trade members' personal information to third parties for marketing purposes without your explicit consent.

You Are in Control

You may request the review, correction or deletion of your personal data at any time. Our team will process requests within the stipulated timeframe.

Two-Factor Authentication

An extra security layer is available for all accounts. Enable 2FA in your account settings for stronger protection against unauthorized access.

Secure Storage

Your personal data is stored on servers protected by strict access controls. Only authorised personnel may access this information.

Breach Notification

In the event of any security incident involving your data, x1bet will notify you promptly through the contact channels registered to your account.

1 Introduction

X1bet ("we", "the platform") is committed to protecting the privacy and security of the personal data of every member who uses our platform. This Privacy Policy explains in detail the types of information we collect, how it is used, who it may be shared with, and the choices available to you regarding that data.

This policy applies to all users of the x1bet website, our mobile app and all services provided under the x1bet brand. By using our platform, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy should be read together with Terms and Conditions x1bet. In the event of any conflict, this Privacy Policy shall prevail with respect to data protection matters.

2 Types of Data We Collect

X1bet collects your personal data through several means — directly when you register or use the platform, automatically as you browse our website, and from trusted third parties in certain circumstances.

Data You Provide Directly

  • Identity information: Full name, date of birth, national ID number or passport number.
  • Contact information: Email address, mobile number and residential address.
  • Financial information: Bank account details or e-wallet information used for deposits and withdrawals.
  • Verification documents: Copies of your ID, bank statements, or other KYC documents submitted during account verification.
  • Communication information: Records of live chat, email, or any correspondence with our support team.

Automatically Collected Data

  • Technical data: IP address, browser type, operating system, screen resolution and device information.
  • Usage data: Pages visited, session duration, games played and general betting patterns.
  • Location data: General geographic location based on IP address – we do not collect precise GPS location without your explicit consent.
  • Cookies data: Information collected through cookies and similar technologies such as web beacons and pixel tags.
x1bet only collects data that is genuinely necessary to provide the services you request. We do not collect excessive or irrelevant data beyond what is required to operate the platform.

3 Purpose of Data Collection and Use

Every piece of information we collect is used for a clear and legitimate purpose. The following are the primary purposes for which x1bet uses your data:

  • Account management: Creating, verifying, and managing your member account, including the login process and identity verification.
  • Transaction processing: Processing deposits, withdrawals, and any financial transactions related to your account.
  • KYC compliance: Verifying your identity to comply with applicable legal and regulatory requirements.
  • Service improvement: Analyzing usage patterns to improve the platform experience and resolve technical issues.
  • Service communications: Sending important notifications related to your account, transactions, and security updates.
  • Fraud prevention: Detecting and preventing fraudulent activity, money laundering, and platform abuse.
  • Customer support: Responding to inquiries, resolving complaints, and providing technical support.
  • Targeted marketing (with consent): Sending relevant promotional information and offers if you have given consent to receive them.
We will not use your data for purposes not stated here without first obtaining your renewed consent.

4 Data Sharing and Disclosure

X1bet does not sell your personal data to any third party. However, there are limited situations in which we may need to share your data with certain parties:

Service Providers

We share necessary data with third-party service providers who help us operate the platform – including payment processors, game providers, and technical support services. All providers are bound by strict confidentiality agreements and may only use the data for purposes we have specified.

Legal Requirements

X1bet may disclose your personal data if required by law, court order, or a legitimate request from the relevant government authorities. In such situations, we will disclose only the minimum information necessary.

Business Transfer

If x1bet is involved in a merger, acquisition, or transfer of business assets, user data may be transferred as part of those assets. We will notify you in advance in such situations.

5 Cookies and Tracking Technologies

X1bet uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

  • Essential cookies: Required for core platform functions such as login sessions and security. Cannot be disabled.
  • Performance cookies: Collecting information on how you use the platform to help us improve performance and functionality.
  • Functional cookies: Remembering your preferences such as language and display settings for a more personalized experience.
  • Analytics cookies: Helping us understand aggregate usage patterns for platform improvement purposes.

You can manage your cookie settings through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the platform.

6 Data Security and Protection

X1bet implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure.

Technical Security Measures

  • Data encryption in transit using 128-bit SSL/TLS protocol.
  • Data encryption at rest for sensitive information such as passwords and financial details.
  • Role-based access control for internal staff.
  • Periodic security audits by independent third parties.
  • 24/7 system monitoring to detect any suspicious activity.
Shared Responsibility: While we implement robust security measures, the security of your account also depends on how you manage your password and login credentials. Enable 2FA and never share your password with anyone.

7 User Rights Over Personal Data

As an x1bet member, you have the following rights regarding the personal data we hold about you. These rights may be exercised at any time by contacting our support team:

  • Right to access: You have the right to obtain a copy of the personal data we hold about you.
  • Right to rectification: If any of your data is inaccurate or outdated, you have the right to request a correction.
  • Right to erasure: In certain circumstances, you may request the deletion of your personal data ("right to be forgotten").
  • Right to restrict processing: You may request that we temporarily suspend the processing of your data in certain circumstances.
  • Right to object: You may object to the processing of your data for direct marketing purposes.
  • Data portability right: You have the right to receive your data in a machine-readable format for transfer to another platform.

To exercise any of these rights, contact the x1bet support team via live chat or email. We will process your request within 30 business days of receipt.

8 Data Retention Period

X1bet retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law.

As a general guideline, active account data is retained for the duration of your active membership plus any additional period required to meet legal, tax, or audit obligations. Data related to financial transactions may need to be retained for a longer period to comply with applicable financial regulations.

When data is no longer needed, it will be securely deleted or anonymised using methods that ensure it cannot be recovered.

9 Child Protection

X1bet strictly prohibits the use of the platform by individuals under the age of 18. We do not target or knowingly collect data from children or minors below the minimum age requirement.

If we determine that we have collected personal data from a minor without proper age verification, we will take immediate steps to delete that information and close the account in question.

If you suspect that a minor is using our platform, please contact us immediately at [email protected].

10 Amendments to the Privacy Policy

X1bet reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technological requirements, or new legal obligations. The "Last updated" date at the top of this page will always show the date of the most recent amendment.

For significant changes, we will notify you via an in-platform notification or through the email registered to your account before the changes take effect. Your continued use of our platform after the changes take effect constitutes acceptance of the amended Privacy Policy.

11 Contact Us About Privacy

If you have any questions, concerns, or wish to exercise your rights regarding the personal data we hold, please contact the x1bet support team:

  • Email: [email protected]
  • Live Chat: Available on the x1bet web platform and App
  • Operating Hours: 24 hours a day, 7 days a week
  • Response Time: Within 30 working days for data-related requests

When contacting us regarding privacy matters, please clearly state that your request relates to privacy or data protection so it can be promptly routed to the right team.

Summary of x1bet Personal Data Usage

Data Type Primary Purpose Retention Period
Identity Information Account verification & KYC Duration of active membership + mandatory legal period
Financial Information Transaction processing Minimum 7 years (tax requirement)
Technical Data (IP, etc.) Security & fraud prevention 90 days to 1 year
Game History Customer support & compliance Duration of membership + 2 years
Communication Records Complaint resolution 2 years from the date of communication
Cookies Data User experience & analytics 30 days to 1 year (depending on type)
x1bet Data Security Infrastructure

The technical measures we implement to keep your data protected at all times.

128-bit SSLData transmission encryption
2FA ActiveTwo-factor authentication
24/7 MonitoringActive anti-fraud system
Independent AuditRegular security audits
Other Policies You Should Review

Your Data is Safe with x1bet

With layered encryption, strict access controls and a full commitment to your privacy, x1bet is a platform you can trust. Register a free account and start enjoying all games with peace of mind.

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